Delivery Policy

Last updated: 27 June 2026

1. Service area

We deliver within a defined service area around our kitchen. Your delivery location must fall within our map fence at checkout.

If your pin is outside the serviceable zone, you will not be able to complete checkout for delivery.

2. Delivery slots

You must choose an available delivery date and time window. Slots may have capacity limits and booking lead times.

Delivery is typically available for today and the next few days, subject to store hours and closed dates.

Selected slots are estimated windows, not guaranteed exact arrival times.

3. Delivery fees

Delivery fees are calculated based on distance from our kitchen and shown before you pay. Coupons may reduce or waive delivery charges where applicable.

4. Address and contact

Provide complete and accurate address details including house/flat number, street, landmark, and pincode. Pin your exact location on the map.

Keep your WhatsApp/phone reachable during the delivery window. An alternate contact number is recommended.

If we or our delivery partner cannot reach you, delivery may be delayed or cancelled without refund.

5. Delays and force majeure

Delays may occur due to traffic, weather, high order volume, rider availability, or events beyond our control. We will make reasonable efforts to deliver within your slot.

6. Receipt and storage

Inspect your order upon receipt. Desserts are perishable — refrigerate as needed and consume within the recommended timeframe.

Questions about delivery? Contact +91 8310923990. Last updated: 27 June 2026.

Sihi Bakes

Vajarahalli, Holiday village road, Mallasandra, Bengaluru - 560109

FSSAI: 21226010004485

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